The Role of Microsoft .NET Technologies Casino Journal, August 003, Saverio R. Scheri - Microsoft .NET is a set of Microsoft technologies designed for connecting information, people, system and devices. It provides the ability to integrate systems through the use of XML Web services, which connect to each other and larger applications via the Internet. This is exactly the type of technology solution needed in the gaming industry today to update legacy systems and create the integration that is long overdue. More...
Downloadable Slot Games Gaming and Leisure Technology, May 2003, Saverio R. Scheri, James Nickerson, Ray Stefanelli - Get ready! The next step in the ongoing evolution of slot machines and casino gaming is on its way. Not just part of the evolution but, in effect a revolution in the effects this slot technology advancement, downloadable games to slot machines, will have on the industry. This gaming format is about to become a hot topic in many gaming circles. More...
Spa Technology Today Gaming and Leisure Technology, May 2003 Saverio R. Scheri, James Nickerson, Ray Stefanelli - For all of us following the gaming industry, we know the revenue trend that began in the mid-1990's of non-gaming amenities increasing and making up a larger percentage of a casino resort's revenues and profits. More...
Companies review their IT security as war breaks out Computerworld, March 24, 2003, Jaikumar Vijayan - The biggest threat will come from "politically motivated, low-level cyberattacks" aimed at "targets of opportunity," according to a report released by Stamford, Conn.-based Gartner Inc. in February. Such attacks will be designed to disrupt operations and vandalize Web sites with political messages, the report stated. More...
When to Use Your Accountant as a Business Consultant IGWB, April 2003, Saverio R. Scheri III - Many large accounting firms offer business and technology consulting services to their clients. They profess to provide experience and expertise in all things gaming, technology, marketing and finance. However, they are required by law not to provide these services to their audit clients, as it presents a potential conflict of interest. Yet, many still do, as we witnessed in the Enron debacle. More...
The Role Of The IT Steering Committee IGWB, January 2003, Saverio R. Scheri III - It may be called an oversight committee, IT committee, executive committee or something else, but it serves the same basic purpose: determining IT project priorities. At least that's what it claims its purpose is - helping to manage the onslaught of technology initiatives. More...
Customer Perceptions of Players Clubs IGWB, November 2002, Saverio R. Scheri III - There was a time, not long ago, when a casino's player club was hailed as the most important customer touch point at the property. Besides the fact that having one is as basic as having a doorway into your casino, but specifically the attributes of the club itself. More...
Recruiting for Today's Information Technology Department, The Bristol Bulletin - Gaming Show Edition, September 2002, Saverio R. Scheri III - Recruiting resources for the casino IT department is harder now than ever before. There are many distinct challenges facing HR executives and IT leaders when trying to find the right employee for the IT department. More...
Winning the Competitive War Using Technology, IGWB, September 2002, Saverio R. Scheri III - The competitive war in the gaming industry is a savage beast that can suck the life out of employees. Every time a new property opens or expands, you have to fight that much harder to maintain your market share. More...
Service Levels and Standards, Going Beyond the Numbers, IGWB, July 2002, Saverio R. Scheri III - A key differentiator between casinos is often customer service. Instead of focusing only on numbers like occupancy rate, drop, calls handled, total active customers, and others, casinos need to focus on customer service. More...
The Policies of Upgrading Software, IGWB, March 2002, Saverio R. Scheri III - With the arrival of Microsoft's XP Windows operating system, many people have jumped on the bandwagon and upgraded from earlier versions of Windows such as 98 or 2000. In fact, some folks had a their copy even before the formal release date. More...
B2E - Employee Portals, IGWB, January 2002, Saverio R. Scheri III - The deployment of employee portals is fast becoming the next wave application development. Often packaged as part of your human resources information system, it provides a gateway for employees to manage their jobs and their lives. More...
Doing More with Less, IGWB, July 2001, Saverio R. Scheri III - The recent changes in our economy, real or perceived, are affecting the gaming industry. More...
Online Gaming IGWB, February 2001, Saverio R. Scheri III - Just like the Boy Scouts motto of "Be prepared", Las Vegas casino operators are quick to be ready for changes in market trends, jurisdictions and legislation. More...
Corporate Intranets, IGWB, July 2001, Saverio R. Scheri III - Remember the days when you had to file a benefits claim to get reimbursed for your doctor visit? Or getting a copy of the company newsletter in the employee cafeteria? I bet many of you remember it like it was yesterday - because it was just yesterday you did those things! More....
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